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Forward Deployed Engineer

Raydar · Hybrid, San Francisco, US

Über die Stelle

About the company Our client is a fast-growing technology company. The role Raydar is recruiting for this role on behalf of our client. Partner directly with large business clients to put AI-driven software into live use, from the final sales stages through production rollout. The work blends hands-on engineering with ownership of the client relationship, including connecting the product to client systems and measuring its quality. What you'll do - Spend time on site with end users to spot weaknesses in their processes and documentation, then organize that knowledge so AI systems can use it. - Build quick, pragmatic connectors and retrieval pipelines linking the product to clients' business software. - Create tailored evaluation methods for each client segment from limited real-world data, and work with engineering to raise model quality. - Manage the full client journey, covering late-stage demonstrations, onboarding, expansion across multiple locations and continued support. - Pass field feedback and feature ideas to the product team, and guide change management inside large, established organizations. Requirements What we're looking for - Background in building system connectors and data flows, such as APIs, webhooks or ETL across several platforms, or retrieval-based AI for business use. - A technical degree or an equivalent record of shipping and deploying software; a strong school or strong prior employer is the usual expectation, otherwise very strong, verifiable results in relevant past work. - Experience delivering software directly to clients in large, asset-heavy or regulated sectors. - Experience adding LLM or retrieval features to a client workflow and creating evals to measure the outcome. - Familiarity with integrating ITSM, ERP, field-service and maintenance platforms. - A track record of taking deployments from pilot to production and producing results clients can measure. - Hands-on experience personally building and shipping agentic or retrieval-based AI features. - Willingness to travel domestically about 25% of the time. - Roughly 1 to 5 years of relevant experience. Bonus points - Prior experience on an early-stage or founding team responsible for deployment or sales. - Past startup founder experience with commercial traction. Benefits Compensation and benefits - Base salary: USD 160,000 to 245,000 per year - Equity Location and work model - San Francisco, CA, United States - On-site, 5 days per week in the office when not traveling - Full-time