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Restaurant Shift Lead (Miss J's Cafe)

LV Petroleum · Jackson, US

Über die Stelle

Walk In Interviews welcome 80 Dixon Run Rd, Jackson, OH, USA interview any time between 11am to 4pm As a Shift Manager at Miss J Cafe, you will be responsible for overseeing daily operations during your assigned shifts. You will lead a team of baristas and service staff to deliver exceptional customer experiences, maintain high standards of quality, and ensure smooth and efficient cafe operations. Key Responsibilities: - Supervise and support cafe staff during assigned shifts. - Open or close the cafe following standard operating procedures. - Ensure excellent customer service and promptly resolve any guest issues. - Monitor inventory levels and assist with stock management. - Handle cash, POS transactions, and daily reconciliations. - Maintain cleanliness and organization in the cafe according to health and safety standards. - Train and mentor new team members as needed. - Communicate with management about staff performance, inventory needs, and customer feedback. - Ensure timely preparation and quality control of food and beverages. Qualifications: - Previous experience in a cafe, restaurant, or hospitality setting (supervisory experience preferred). - Excellent leadership, communication, and organizational skills. - Ability to work in a fast-paced environment. - Strong problem-solving abilities and a proactive mindset. - Flexibility to work mornings, evenings, weekends, and holidays as needed. - Food Safety and/or Barista certification is a plus. - #LI-DNI Benefits - Weekly Pay - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Paid Time Off (Vacation, Sick & Public Holidays)