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Spanish-Speaking Technical Support Specialist - BUD

transcosmos (TCIS) · Hybrid, Budapest, HU

О вакансии

Location: Budapest Work arrangement: Hybrid Employment type: Full-time Do you speak Spanish fluently and enjoy solving problems and helping customers? We are looking for Spanish-speaking colleagues to join an international customer support team in Budapest. In this role, you will support customers of a well-known consumer technology brand and help them with product-related questions and everyday technical issues. What will you do? - Provide professional customer support in Spanish - Assist customers with product-related questions and technical issues - Understand the customer's problem and guide them towards the right solution - Support customers with basic troubleshooting - Document customer interactions accurately in internal systems - Cooperate with other teams when further assistance is required - Ensure a professional and positive customer experience Requirements What are we looking for? - Fluent Spanish language skills - Confident English communication skills - Strong communication and problem-solving skills - Customer-focused and patient approach - Interest in technology and willingness to learn - Ability to work independently and as part of an international team Previous experience in customer service, technical support, helpdesk or a similar role is an advantage. Benefits What can you expect? - Hybrid working arrangement in Budapest - International and multicultural working environment - Structured onboarding and training - Opportunity to use Spanish and English on a daily basis - Experience supporting an international consumer technology brand - Long-term professional development opportunities Interested? If you speak Spanish fluently and are looking for a new opportunity in Budapest, we would be happy to hear from you. Apply with your English CV and our recruitment team will contact you with further details.