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Tech Lead

Old Greenwich Service Station · Old Greenwich, US

Über die Stelle

🚀 About Us We’re not building a traditional car wash company — we’re building something smarter, faster, and far more scalable. Our vision is to become a technology-powered, experience-driven brand that redefines how automotive service works across multiple markets. From kiosks and automation to customer engagement and operations, we're engineering something unique — and we need a hands-on builder to help wire it together. 🔧 The Role We're hiring a Tech Operations Lead to be the driving force behind our infrastructure, tools, and systems. This isn't a strategy-only job. You’ll take real problems — broken gates, failed kiosks, clunky processes — and turn them into clean, scalable solutions. You'll help design, fix, integrate, automate, and ultimately lead the execution of our entire back-end tech and systems ecosystem. 💼 What You’ll Do - Build and own tech systems at our locations (hardware + software) - Troubleshoot and fix operational tech: Wi-Fi, cameras, POS, kiosks, gates - Implement and maintain automations (e.g., Zapier, Google Sheets workflows, dashboards) - Source and install new tools that improve customer experience and ops efficiency - Manage and coordinate vendors (installers, IT partners, tech service pros) - Create dashboards and reports for real-time ops visibility (Tableau, Power BI, etc.) - Document major systems for repeatability and scale - Collaborate directly with ownership to turn ideas into execution ✅ You Might Be a Fit If You... - Are hands-on, tech-savvy, and love solving problems without layers of red tape - Have 3–6 years of experience in technical operations, systems integration, or field-based IT - Have worked with automation tools (Zapier, Power Automate), spreadsheets, dashboards, and cloud tools - Are comfortable with some physical tech (routers, security cams, kiosks, low-voltage systems) - Thrive in fast-paced, unstructured environments where you own the outcome - Want to help build a brand from the ground up and leave your fingerprint on how it runs - Bonus: background in car wash, QSR, multi-unit retail, or logistics 🎯 Why Join Us - Direct access to leadership - Real ownership of your projects - Competitive compensation with long-term growth - Chance to shape and scale a high-performance tech-forward company - Work on real things, with real impact, every single day