Application Production Support

The candidate will provide application support within the Banking and Financing Services area for the Germany Applications. Main Tasks: - Support the business in their IT needs and understand the business workflows and scenarios - Maintaining a proper coverage in their designated shift - Voluntarily picking up work and tasks as received over email, tickets or in person. - Provide business, team members and other project/task partnering teams updates on the issue/task/project. - Documenting and training other team members - Shadow other team members and seek to learn to improve day to day coverage of the platforms - Sharing knowledge within the team as well documenting the issues/incidents for better follow up - Improving day to day tasks by writing scripts and automate tasks that are procedure oriented. - Understand the underlying issue and the associated patch fix/release and identify systemic issue - Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team - Good knowledge and capabilities in scripting languages, network, Windows, and Linux environments - Oracle weblogic knowledge is a plus - Oracle SQL knowledge is Mandatory - ITIL understanding is also a plus. - Ansible Language Skills: - Fluent in English