Members Restaurant Host

When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction. Find out more about us at www.benugo.com Victoria & Albert Museum Members' Restaurant. As the first point of contact for our members and guests, you'll play a key role in creating a welcoming atmosphere and ensuring every visit is memorable. What You'll Do: - Welcome members and guests with a friendly and professional approach. - Oversee guest flow throughout service. - Provide excellent customer service and assist guests with any queries. - Coordinate closely with the restaurant team to ensure a seamless dining experience. - Maintain high standards of presentation and hospitality at all times. - Handle guest feedback and concerns with care and professionalism. - Support the team during busy periods as required. We Offer: Rate: £12.71 per hour Contract: Full time/ Permanent About the Ideal Candidate: - Previous experience in a host, receptionist, guest relations, or customer-facing hospitality role. - Passionate about delivering outstanding customer service. - Confident communicator with a warm and engaging personality. - Highly organised, with excellent attention to detail. - Comfortable working in a fast-paced, premium hospitality environment.. - Knowledge of food, wine, and fine dining service is advantageous but not essential. Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including: - Free lunch on shift - Endless tea and coffee on shift - 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too! - Competitive rate - Life Assurance - Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients - Employee discounts at several retailers (via Perk Box app) & fitness providers - Access to our Employee Assistance Programme & our trained Mental Health First Aiders If this sounds like the role for you, apply now!