IT Manager

About the role As IT Manager, you will own our IT environment end-to-end: devices, security, office networking and Wi-Fi, and compliance. This is a hands-on role for someone who likes building clean systems and being the go-to person for every technical issue in the company. What you’ll do - Run device management for Mac and Windows fleets through Apple Business Manager and JumpCloud MDM. - Maintain endpoint security and respond to alerts. - Own office networking and Wi-Fi which includes configuring access points, firewalls, and switches, monitoring performance, troubleshooting connectivity issues, and managing ISP and vendor relationships. - Own onboarding and offboarding so access is granted by role on day one and fully revoked on exit. - Track hardware assets through their full lifecycle, from procurement to secure disposal. - Provide help desk support to employees and document fixes so issues don’t repeat. What you bring - 3+ years in IT support or systems administration, with at least 1 year as the primary IT owner at a company. - Hands-on experience with an identity provider (JumpCloud, Okta, or Entra ID) and Google Workspace administration. - Experience with MDM for macOS and Windows. - Hands-on experience deploying and managing business Wi-Fi and networks. - A security-first mindset, including least-privilege access, MFA, and patching discipline. - Clear communication with non-technical coworkers. - Comfort working independently without an existing IT team. Nice to have - SOC 2 audit experience, especially with Vanta. - A degree or certification in IT, networking, or security (CompTIA, Apple, Jamf, etc.). - Experience at a startup or high-growth company.