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Danish Speaking Corporate Customer Advisor -Remote in Greece

Patrique Mercier Recruitment By Nellie · Remote, DK

Über die Stelle

Patrique Mercier Recruitment FR is pleased to present a remarkable opportunity for a Danish Speaking Corporate Customer Advisor. This role is ideal for individuals who are passionate about delivering top-quality customer service and are looking to thrive in a corporate environment that values client satisfaction and professional support. Responsibilities - Provide high-quality assistance to Danish-speaking corporate clients through various communication channels, including phone, email, and live chat. - Respond to customer inquiries related to corporate accounts, product details, and service issues with efficiency and accuracy. - Foster and maintain strong relationships with clients by understanding their needs and delivering exceptional service. - Educate corporate customers about the company's products and services to enhance their experience with the brand. - Keep detailed records of customer interactions and manage inquiries using the CRM system for tracking and reporting purposes. - Work collaboratively with sales and technical support teams to address and resolve customer issues effectively. - Gather and analyze customer feedback to continuously improve service offerings. Requirements - Fluency in Danish and English, both written and spoken. - Experience in customer service, especially in a corporate or B2B setting. - Strong understanding of corporate customer needs with a professional approach to service. - Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction. - Proficiency in customer service software and the Microsoft Office Suite. - Ability to analyze problems and provide effective solutions in a fast-paced environment. - Willingness to work flexible hours, including evenings and weekends if necessary. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...