Dutch Speaking Corporate Customer Advisor -Remote in Greece

Patrique Mercier Recruitment FR is pleased to announce a fantastic opportunity for a Dutch Speaking Corporate Customer Advisor. This role is ideal for individuals who are passionate about providing exceptional customer service and are eager to excel in a corporate environment that prioritizes client satisfaction. Responsibilities - Provide outstanding support to Dutch-speaking corporate clients through various communication channels including phone, email, and live chat. - Address customer inquiries related to corporate accounts, product details, and service-related issues promptly and effectively. - Develop and maintain strong relationships with clients by ensuring their needs are met with professionalism and care. - Educate corporate customers about the company's products and services to enhance their overall experience. - Document all customer interactions and manage inquiries using the CRM system for accurate tracking and comprehensive reporting. - Work collaboratively with sales and technical support teams to resolve customer issues and improve service quality. - Collect and analyze customer feedback to identify areas for service enhancement. Requirements - Fluency in Dutch and English, both written and spoken. - Experience in customer service, preferably in a corporate or B2B environment. - Strong understanding of corporate customer needs with a professional approach to service delivery. - Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction. - Proficiency in customer service applications and the Microsoft Office Suite. - Ability to analyze issues and implement effective solutions in a fast-paced work environment. - Willingness to work flexible hours, including evenings and weekends if necessary.