Dutch Speaking Technical Support Advisor -Remote in Greece

Patrique Mercier Recruitment FR is a distinguished recruitment agency dedicated to connecting skilled professionals with leading employers. We are thrilled to offer an opportunity for a Dutch Speaking Technical Support Advisor to join our committed customer service team. This role is perfect for individuals with a solid technical background and a passion for delivering exceptional support to Dutch-speaking clients. Responsibilities - Provide high-quality technical support to Dutch-speaking customers through phone, email, and chat channels. - Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction. - Educate customers on product features and best practices for optimal usage. - Accurately document customer interactions and resolutions in our CRM system. - Collaborate with product and engineering teams to address and escalate complex issues. - Follow up with customers to ensure complete satisfaction with the solutions provided. - Stay informed on product changes and industry developments to enhance the quality of support. Requirements - Fluency in Dutch and English, both written and spoken. - Previous experience in technical support or customer service is highly desirable. - Strong technical aptitude with excellent troubleshooting skills. - Exceptional attention to detail and analytical problem-solving capabilities. - Strong verbal and written communication skills with a focus on customer experience. - Experience with CRM systems and remote support tools is advantageous. - Ability to work independently and as part of a collaborative team. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...