Finnish Speaking Client Relations Specialist

Patrique Mercier Recruitment FR is excited to offer an opening for a Finnish Speaking Client Relations Specialist. This role is perfect for individuals who are dedicated to building strong relationships and providing outstanding support to Finnish-speaking clients within a dynamic and collaborative work environment. Responsibilities - Communicate with Finnish-speaking clients via phone, email, and live chat to build and maintain positive relationships. - Address inquiries regarding products and services, providing tailored support to meet client needs. - Effectively manage and resolve client concerns to ensure high levels of satisfaction and loyalty. - Document all client interactions in the CRM system to enable thorough tracking and follow-up. - Work alongside team members to continuously enhance service delivery and client relationship practices. - Identify opportunities for upselling or cross-selling services based on client understanding. - Stay informed about company offerings and industry trends to effectively inform clients. Requirements - Fluency in Finnish and English, both written and spoken. - Experience in client relations, customer support, or a similar role is preferred. - Exceptional communication and interpersonal abilities. - Strong problem-solving skills with a focus on client satisfaction. - Ability to multitask and prioritize effectively in a fast-paced environment. - Familiarity with CRM software and standard computer applications. - A true passion for building relationships and delivering exceptional service to clients. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...