French Speaking Travel Support Specialist

Patrique Mercier Recruitment FR is delighted to offer an exciting position for a French Speaking Travel Support Specialist. This role is ideal for individuals with a passion for travel and a strong commitment to providing exceptional customer service. As a Travel Support Specialist, you will assist French-speaking clients in managing their travel inquiries and arrangements, ensuring a seamless and enjoyable experience. Responsibilities - Provide outstanding support to French-speaking clients with their travel inquiries and bookings through various channels, including phone, email, and live chat. - Assist clients in modifying their travel plans, including changes to flights, accommodations, and itineraries. - Coordinate with travel partners, such as airlines and hotels, to resolve client issues and ensure satisfaction. - Deliver accurate and timely information about travel policies, destinations, and available services. - Maintain organized records of client interactions in the CRM for continuous service improvement. - Demonstrate a high level of professionalism and dedication to customer satisfaction in all interactions. - Stay informed about current trends in the travel industry to better assist clients. Requirements - Fluency in French and English, both written and spoken. - Experience in customer service or the travel industry is strongly preferred. - Excellent communication skills with a strong focus on customer satisfaction. - Attention to detail and exceptional organizational abilities. - Ability to multitask effectively in a fast-paced environment. - Knowledge of travel booking systems and CRM tools is an asset. - A genuine enthusiasm for travel and a desire to assist clients in creating memorable experiences. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...