German Speaking Customer Service for Healthcare industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a German Speaking Customer Service Representative in the Healthcare industry. This position is perfect for individuals who are passionate about healthcare and committed to providing excellent support to German-speaking clients, ensuring they receive the service and information they need. Responsibilities - Provide outstanding customer service to German-speaking clients in the healthcare sector via phone, email, and chat. - Assist clients with inquiries related to healthcare services, products, and documentation. - Address and resolve client complaints and issues promptly while maintaining high levels of customer satisfaction. - Collaborate with medical professionals and internal teams to deliver accurate information and support to clients. - Maintain up-to-date knowledge of company offerings, policies, and industry regulations. - Document all customer interactions meticulously to ensure compliance and quality assurance. - Support clients through various processes, providing information and guidance where needed. Requirements - Fluency in German and English, both written and spoken. - Experience in customer service, preferably within the healthcare or medical sector. - Strong communication and interpersonal skills. - Ability to handle sensitive information with discretion and professionalism. - Proficiency in customer service software and Microsoft Office Suite. - Detail-oriented with strong problem-solving abilities. - A genuine interest in healthcare and helping others navigate the system. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks