Work in Greece - Norwegian Customer & Partner Support Role

Are you fluent in Norwegian and passionate about helping customers and business partners? Would you like to live in Greece while working in a dynamic international environment, with the flexibility to work on-site in Athens or remotely from anywhere in Greece? We are looking for Norwegian-speaking Customer Service and Partner Support Representatives to join our growing team. You will support end-users and business partners of a leading online food delivery and quick commerce platform, ensuring high-quality service and a seamless experience. This is a unique opportunity to gain international experience, develop your career in customer support, and enjoy life in one of Europe’s most vibrant countries. Your Responsibilities Customer Service: - Handle customer inquiries via chat, email, and phone - Assist with questions about orders, deliveries, and platform usage - Ensure high-quality customer experiences by following internal procedures - Participate in 10 days of paid training followed by on-the-job nesting in production Partner Service: - Support restaurants and business partners via chat, email, and phone - Provide technical and operational guidance to ensure smooth platform operations - Maintain high-quality interactions and follow internal guidelines - Participate in 15 days of paid training followed by on-the-job nesting in production Both Roles: - Apply professional judgment and maintain customer satisfaction - Collaborate with team members to improve workflows and service quality - Be open to future cross-training opportunities between Customer Service and Partner Service Requirements - Fluent Norwegian (spoken and written) - Very good English skills - Excellent communication and problem-solving skills - Strong attention to detail and empathy for customers and partners - Comfortable using Windows OS, internet tools, and MS Office - Ability to work independently and in a team - Previous experience in customer service, call centers, or support roles is a plus - Willingness to take phone calls and handle sensitive inquiries - Proactive mindset and eagerness to learn Benefits - Flexible work options: on-site in Athens or remote anywhere in Greece - Full relocation package for Athens-based employees: flight, temporary accommodation, and housing support - Competitive monthly salary plus two additional salaries per year - Paid training and onboarding (10–15 days depending on role) - Health insurance and additional benefits - International work environment with colleagues from across Europe - Free online Greek language courses - Modern offices in Athens with comfortable break areas - Career development opportunities and internal mobility - Social events and community initiatives Experience Life in Greece Greece offers a Mediterranean lifestyle with sunshine most of the year, delicious food, rich culture, and easy access to stunning islands for weekend trips. Whether you choose Athens, a coastal town, or an island, you’ll enjoy affordable living, incredible scenery, and a welcoming international community. Ready to start your Norwegian-speaking career in Greece? Apply today and join our Customer and Partner Support team!