Head Teller - Iraq / Karbala Branch

Job Purpose: To supervise daily teller and cash operations, ensuring accurate transactions, proper cash control, and high-quality customer service in line with the Bank’s policies and Central Bank of Iraq requirements. Key Responsibilities - Supervise daily teller activities and cash transactions. - Monitor cash balances and ensure compliance with approved limits. - Review and authorize teller transactions within assigned authority. - Ensure daily cash reconciliation and resolve any discrepancies. - Manage cash transfers and cash requirements of the branch. - Ensure proper handling and safeguarding of cash and related documents. - Support and guide tellers in daily operations. - Ensure compliance with AML/KYC requirements, Bank policies, and CBI instructions. - Maintain high standards of customer service. Requirements - Bachelor’s degree in Finance, Accounting, Business Administration, or related field. - 3–5 years of banking experience, preferably in teller/cash operations.