AV Technician (Audio Focus)

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. ASG delivers customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe. AV TECHNICIAN (AUDIO FOCUS) Step into a hands-on AV role supporting a leading technology company's corporate campus, where you will mix live audio for events, live streams, and the weekly all-hands meeting, and keep the rest of the campus running through conference room support, break/fix, ticketing, and new control room builds. This is a full-time, on-site position in Menlo Park, CA. Strong live audio skills are central to this role, and the right person brings a do-it-all attitude across video, conference rooms, and infrastructure. Candidates must currently reside within a commutable distance of Menlo Park, Ca to be considered. WHAT YOU’LL DO Live Events & Audio - Set up, operate, and mix audio for internal events, live streams, and the all-hands meeting every Friday. - Run a stream/broadcast mix and an in-house mix at the same time on Yamaha DM3 and DM7 consoles. - Manage gain structure, EQ, and mic technique to keep the house mix free of feedback while delivering a balanced program feed to the stream. - Configure and manage Shure ULX-D and Axient Digital (AXD) wireless systems, including frequency coordination, battery management, and mic placement on presenters. - Route audio across Dante networks in Dante Controller, including device setup and troubleshooting on link-local networks. - Deploy and position QSC K8 and K12 powered speakers for in-room PA. - Run audio, video, and lighting checks before every event and confirm all equipment is ready before start time. - Provide in-room AV support during events and escalate issues quickly when needed. Conference Rooms & Break/Fix - Perform routine AV system checks in executive and conference rooms. - Troubleshoot and resolve conference room AV issues and break/fix requests. - Work AV support tickets through to resolution and keep ticket records current. - Coordinate with the AV Supervisor and IT teams on system-level issues that need escalation. Infrastructure & Control Room Builds - Support the build-out of new control rooms and AV spaces, including equipment installation, cabling, and system testing. - Learn the campus AV infrastructure and how signal flows across rooms and venues. - Keep AV areas organized and clean, with all cabling properly managed. Scheduling & Logistics - Track AV needs for upcoming meetings and events and support room setup logistics. - Keep documentation current on equipment usage and maintenance logs. - Support gear labeling, inventory management, and minor equipment moves. - Complete room resets and reconfigurations as directed by AV leadership. Other projects or tasks may be assigned as needed. WHAT YOU BRING - Do-It-All Attitude: You jump into whatever the day needs, from a live mix to a conference room ticket to a control room build, and you treat unfamiliar systems as something to learn, not something outside your job description. - Problem Solving: You diagnose and resolve AV issues quickly, both in daily operations and in the middle of a live event. - Composure Under Pressure: You stay steady and solutions-focused in high-visibility moments. - Attention to Detail: Your spaces are organized, your cables are managed, and your documentation is current. - Communication: You communicate clearly with stakeholders, AV teams, and IT support, both in person and in writing. - Collaboration: You work well with AV leadership, IT teams, and outside vendors. REQUIRED EXPERIENCE - 3 or more years of hands-on experience as an AV Technician or AV Engineer in corporate, live event, or broadcast environments, including live audio mixing. - Strong understanding of audio and video signal flow. - Proven ability to run a stream/broadcast mix and an in-house mix at the same time from one console, with strong gain-before-feedback skills. - Hands-on experience mixing on Yamaha digital audio consoles (DM3, DM7, CL, QL, or TF series). - Working knowledge of Dante audio networking, including routing in Dante Controller and operating on link-local networks. - Experience with Shure ULX-D and Axient Digital (AXD) wireless microphone systems, including frequency coordination. - Experience deploying portable PA systems such as QSC K8 and K12 powered speakers. - Experience troubleshooting conference room AV systems, including video conferencing platforms, displays, projectors, and room control. - Experience with ticketing and collaboration tools such as Zendesk, Monday.com http://Monday.com, and Slack. PREFERRED QUALIFICATIONS - In-house corporate AV experience. - Direct experience on Yamaha DM3 and DM7 consoles. - Experience on larger-format show consoles such as Yamaha RIVAGE PM, DiGiCo, or Avid S6L. - Experience supporting AV installations or control room builds. - Dante Certification (Level 1, 2, or 3). - Experience with Shure Wireless Workbench for RF scanning and coordination. - Experience with Ross Ultrix routers or Ross Acuity production switchers. - Familiarity with Blackmagic, Clear-Com, or similar AV hardware. - Experience with LED walls, video routers, and projection systems. - Basic knowledge of lighting consoles such as ETC ColorSource. - Hands-on use of streaming software. - Bachelor’s degree, AV certifications such as AVIXA CTS, or trade school training. ROLE DETAILS - This is a full-time, on-site position. - Local travel is required. PHYSICAL DEMANDS - Maintain focus for long periods while managing live mixes and streams. - Use computers and AV hardware and software for extended periods. - Frequently set up, adjust, and break down audio, video, and streaming equipment. - Lift, carry, and position AV equipment such as speakers, stands, and cable runs. WORK ENVIRONMENT - High-pressure live event settings with tight production schedules. - Loud noise levels and active operation of AV equipment. If you can run a live mix, close out a conference room ticket, and help build a control room in the same week, we want to hear from you. Apply today to join us as an AV Technician (Audio Focus). Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.