Medical Biller | US Healthcare Insurance | Get a 21K Signing Bonus

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account specific roles and responsibilities - Verify patients’ insurance eligibility, benefits, and coverage details. - Contact insurance providers to confirm benefits, coverage limitations, deductibles, copayments, and authorization requirements. - Process and submit medical claims accurately and within established timelines. - Monitor claim statuses and follow up on pending, rejected, or denied claims. - Investigate billing discrepancies and coordinate claim corrections or resubmissions. - Maintain accurate patient insurance and billing records. - Communicate with internal teams, healthcare providers, and insurance companies to resolve billing and coverage concerns. - Ensure compliance with payer requirements and internal procedures. Requirements - At least 6 months BPO experience handling US Healthcare Insurance - Experience with claims, denials, appeals - Must have VOB (Verification of Benefits) experience - Strong problem-solving skills - Adaptability to a changing work environment - Ability to remain calm under pressure - Good verbal and written English skills - Willing to work onsite in Makati - Amenable working night shifts Benefits What can we offer you? - Competitive salary and benefits - Health Insurance with free dependents* - 10%-night differential - Attendance Bonus - Paid time off - Convertible to cash leave credits - Performance Appraisal - Work-life balance - A focus on growing your career path with us - We encourage you to follow your passions and learn new skills Our commitment to you - Strong culture and values-driven leadership - We create opportunities for you to learn and grow at any stage of your career - Continuous learning and innovation - We foster an all inclusive environment where everyone thrives