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Danish Speaking Automotive Customer Advisor in Greece

Patrique Mercier Recruitment By Nellie · Remote, DK

Sobre el empleo

Patrique Mercier Recruitment FR is thrilled to present a unique opportunity for a Danish Speaking Automotive Customer Advisor. This position is ideal for those who are enthusiastic about the automotive industry and have a passion for delivering exceptional customer support to Danish-speaking clients. Responsibilities - Deliver excellent customer service to Danish-speaking customers through live chat, email, and phone communication. - Assist customers with inquiries regarding automotive products, services, and technical support issues. - Educate and inform customers about product features and benefits to enhance their experience. - Gather customer feedback and suggestions to help improve services and product offerings. - Collaborate with internal teams to effectively address and resolve customer queries. - Stay informed about the latest automotive trends and new product launches to provide accurate information to customers. - Maintain detailed and organized records of customer interactions in the CRM system for tracking purposes. Requirements - Fluency in Danish and English, both written and verbal. - Previous customer service experience, ideally in the automotive sector. - Strong interest in automotive products and familiarity with the industry. - Exceptional communication and interpersonal skills with a focus on customer satisfaction. - Proficiency in customer service applications along with Microsoft Office tools. - Ability to solve problems effectively and work efficiently in a dynamic environment. - Willingness to work flexible hours, including evenings and weekends as needed. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...