Danish Speaking HealthTech Support Specialist -Remote in Greece

Patrique Mercier Recruitment FR is delighted to announce an opening for a Danish Speaking HealthTech Support Specialist. This position is designed for individuals keen on merging their passion for technology with a commitment to enhancing the healthcare experience for users. In this role, you will provide dedicated support to Danish-speaking clients using health technology solutions, assisting them in overcoming challenges and maximizing their product use. Responsibilities - Offer exceptional technical support to Danish-speaking clients using HealthTech products through various communication channels, including phone, email, and live chat. - Diagnose and resolve software and hardware issues related to health technology applications. - Educate clients on product features and functionalities, ensuring they have the knowledge for optimal use in a healthcare setting. - Maintain detailed records of customer interactions and resolutions within the CRM system. - Collaborate with product development and technical teams to escalate issues and provide valuable user feedback for continuous improvement. - Engage in proactive follow-ups with clients to ensure thorough resolution of their issues and to enhance user satisfaction. - Stay updated on industry trends, product improvements, and advancements in health technology to better serve client needs. Requirements - Fluency in Danish and English, with strong verbal and written communication abilities. - Previous experience in a customer support role, particularly within the health technology or healthcare sector. - Strong technical troubleshooting skills and familiarity with health technology applications. - Excellent customer service skills, with a strong capacity to empathize with clients. - Proficiency with remote support tools and experience using CRM systems is a plus. - Ability to work independently in a remote environment and effectively manage multiple tasks. - A commitment to ongoing learning and professional development within the health technology field. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...