Danish Speaking Technical Support Advisor -Remote in Greece

Patrique Mercier Recruitment FR is a reputable recruitment agency focused on matching skilled professionals with outstanding career opportunities. We are currently seeking a Danish Speaking Technical Support Advisor to join our enthusiastic customer service team. This role is designed for individuals with a strong technical background who are dedicated to providing exceptional support to Danish-speaking clients. Responsibilities - Offer excellent technical support to Danish-speaking customers via phone, email, and chat. - Identify, troubleshoot, and resolve technical issues while ensuring high customer satisfaction. - Guide customers in utilizing product features and best practices effectively. - Maintain accurate documentation of customer interactions and resolutions in our CRM system. - Collaborate with product and engineering teams to escalate and resolve complex technical issues. - Conduct follow-ups with customers to ensure complete satisfaction with the solutions provided. - Stay updated on product changes and industry trends to provide relevant and informed support. Requirements - Fluency in Danish and English, both written and spoken. - Prior experience in technical support or customer service is highly desirable. - Strong technical aptitude and troubleshooting capabilities. - Exceptional attention to detail and analytical problem-solving skills. - Strong communication skills with a focus on customer experience. - Experience with CRM systems and remote support tools is advantageous. - Ability to work both independently and collaboratively in a team environment. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...