Dutch Speaking Customer Service for Food & Beverage -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative within the Food & Beverage industry. This position, based in Athens, Greece, is perfect for individuals who are passionate about customer service and the vibrant food and beverage sector. Responsibilities - Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat, resolving inquiries and issues effectively. - Assist customers with product information, order placements, and any inquiries related to food and beverage offerings. - Handle customer complaints and feedback in a professional manner, ensuring a positive experience and satisfaction. - Collaborate with internal teams to ensure timely resolution of customer issues and to enhance service quality. - Maintain a thorough understanding of the company’s products and promotions to assist customers accurately. - Accurately document all customer interactions and contribute to improvement initiatives for service processes. Requirements - Fluency in Dutch and English, both written and spoken. - Experience in customer service, particularly in the Food & Beverage sector, is preferred. - Strong communication and interpersonal skills. - Ability to handle customer inquiries and complaints with a solution-oriented approach. - Familiarity with customer service software and Microsoft Office applications. - Detail-oriented with excellent organizational skills. - A passion for food and beverage products and a desire to assist customers in enjoying them. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks