Finnish Speaking Live Chat Gaming Advisor

Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a Finnish Speaking Live Chat Gaming Advisor. This position is perfect for individuals who are enthusiastic about gaming and excel at providing top-tier customer support in an engaging live chat environment. Responsibilities - Provide exceptional support to Finnish-speaking customers via live chat, ensuring quick and courteous assistance. - Address inquiries regarding gaming accounts, promotions, and any gameplay issues effectively. - Educate customers about new games, features, and current promotional campaigns. - Accurately document customer interactions in the CRM system for proper tracking and follow-up. - Collaborate with team members to improve overall service quality and customer experience. - Gather and analyze customer feedback to help enhance service delivery. - Stay informed about the latest gaming trends and company offerings to provide knowledgeable support. Requirements - Fluency in Finnish and English, both written and spoken. - Previous experience in customer service or gaming-related roles is preferred. - A genuine passion for online gaming and understanding of gaming platforms. - Excellent communication and interpersonal skills, with an ability to engage effectively with customers. - Proficiency in live chat software and familiarity with CRM tools. - Strong analytical and problem-solving skills, with the ability to work well under pressure. - Willingness to work flexible shifts, including evenings and weekends as required. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...