German Speaking Customer Service for Real Estate industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a German Speaking Customer Service Representative in the Real Estate industry. This position is ideal for individuals who are passionate about real estate and have a knack for providing exceptional customer support. Responsibilities - Provide high-quality customer service to German-speaking clients in relation to real estate inquiries, services, and properties. - Assist clients with property searches, scheduling visits, and understanding local real estate market trends. - Handle inquiries and complaints promptly, ensuring a satisfactory resolution and maintaining a positive customer experience. - Maintain detailed knowledge of company listings and services to effectively assist clients. - Document customer interactions and feedback for continuous improvement of services. - Collaborate with the sales team to ensure seamless communication between clients and agents. - Build and maintain strong relationships with clients to foster trust and encourage referrals. Requirements - Fluency in German and English, both written and spoken. - Experience in customer service, preferably in the real estate sector. - Excellent communication skills with strong interpersonal abilities. - Strong problem-solving skills and the ability to handle client concerns professionally. - Familiarity with property listings and real estate processes is a plus. - Proficiency in customer service software and Microsoft Office applications. - Detail-oriented with exceptional organizational skills. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks