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Norwegian Speaking Automotive Customer Advisor -Remote in Greece

Patrique Mercier Recruitment By Nellie · Remote, NO

Über die Stelle

Patrique Mercier Recruitment FR is delighted to offer an exciting opportunity for a Norwegian Speaking Automotive Customer Advisor. This position is perfect for those who have a passion for the automotive industry and are dedicated to delivering outstanding service to Norwegian-speaking customers. Responsibilities - Provide exceptional support to Norwegian-speaking customers via live chat, email, and telephone. - Respond to customer inquiries regarding automotive products, services, and technical support with professionalism. - Educate and guide customers through product features and benefits to enhance their satisfaction. - Collect customer feedback and suggestions to contribute to the enhancement of service and product offerings. - Collaborate with teams across the company to promptly resolve customer issues. - Stay updated on automotive industry trends and new product releases to provide accurate information to customers. - Maintain thorough records of customer interactions in the CRM system to ensure effective tracking. Requirements - Fluency in Norwegian and English, both written and verbal. - Prior experience in customer service, preferably in the automotive sector. - Strong interest in automotive products and familiarity with industry terminology. - Excellent communication and interpersonal skills, with a focus on customer care. - Proficiency in customer service applications and Microsoft Office tools. - Ability to solve problems efficiently and work well in a dynamic environment. - Willingness to work flexible hours, including evenings and weekends as needed. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...