Norwegian Speaking Customer Loyalty Advisor -Remote in Greece

Patrique Mercier Recruitment FR is excited to present an opportunity for a Norwegian Speaking Customer Loyalty Advisor. This role is perfect for individuals who are dedicated to providing exceptional customer experiences and are eager to build strong customer loyalty. Responsibilities - Deliver outstanding support to Norwegian-speaking customers, fostering strong relationships to enhance loyalty. - Manage customer inquiries related to accounts, products, and loyalty programs with efficiency and empathy. - Proactively reach out to customers for updates, resolve issues, and gather feedback to improve service offerings. - Educate customers on loyalty programs and effectively communicate the benefits to encourage continued engagement with the brand. - Collaborate with various teams to ensure exceptional customer experience and quick resolution of concerns. - Assess and analyze customer feedback and loyalty trends to inform improvements in service delivery. - Maintain accurate records of customer interactions within the CRM system for quality tracking and reporting. Requirements - Fluency in Norwegian and English, both spoken and written. - Prior experience in customer service or customer loyalty roles, preferably in the retail or service sector. - Strong communication skills with a focus on customer satisfaction and relationship building. - Proficient in CRM software and well-versed in Microsoft Office tools. - Strong analytical skills with a proactive approach to engagement and problem-solving. - Able to work collaboratively within a team and adapt to varying customer needs. - Willingness to accommodate flexible working hours, including evenings and weekends as required. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...