Norwegian Speaking Gaming Experience Specialist -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Norwegian Speaking Gaming Experience Specialist. Join our dynamic team where you will play a crucial role in enhancing the gaming experience for our Norwegian-speaking players. Your passion for gaming coupled with exceptional customer service skills will help us create a welcoming and entertaining environment for our players. Responsibilities - Provide outstanding customer support to Norwegian-speaking gamers, addressing inquiries and resolving issues promptly and effectively. - Engage with players through various channels, including live chat, email, and phone, ensuring a high standard of service delivery. - Document player interactions within our CRM system, gathering feedback to identify areas for improvement. - Monitor gaming trends and player feedback to relay valuable insights to the development team for enhancing gaming experiences. - Collaborate closely with internal teams to communicate player needs and advocate for features that enhance player satisfaction. - Stay current with industry trends and gaming news to foster informed discussions with customers. - Contribute to a positive team environment by sharing ideas and participating in team discussions. Requirements - Fluency in Norwegian and English is essential, with strong written and verbal communication skills. - Prior experience in customer service, ideally in the gaming sector. - Genuine enthusiasm for gaming, along with a good grasp of player preferences and industry trends. - Excellent problem-solving skills with the ability to think on your feet. - Familiarity with CRM software and customer support platforms. - Detail-oriented and organized, capable of managing multiple tasks efficiently. - Enthusiastic, proactive approach to delivering exceptional customer experiences. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...