Norwegian Speaking HealthTech Support Specialist -Remote in Greece

Patrique Mercier Recruitment FR is excited to announce an opening for a Norwegian Speaking HealthTech Support Specialist. This role is perfect for individuals who are not only enthusiastic about technology but are also dedicated to enhancing the healthcare experience for users. As a HealthTech Support Specialist, you will offer exceptional support to Norwegian-speaking clients utilizing health technology solutions, helping them overcome challenges and optimize their usage. Responsibilities - Deliver high-quality technical support to Norwegian-speaking clients using HealthTech products through various communication channels such as phone, email, and live chat. - Identify, diagnose, and resolve software and hardware issues related to health technology applications. - Educate clients on product features, functionalities, and best practices for effective use in a healthcare setting. - Maintain accurate records of customer interactions and resolutions in the CRM system. - Collaborate with product development and technical teams to escalate issues and provide constructive feedback for product enhancements. - Engage in proactive follow-ups with customers to ensure full resolution of their issues and to encourage user satisfaction. - Stay informed about industry trends, product updates, and advances in health technology to continuously improve support services. Requirements - Fluency in Norwegian and English, with strong verbal and written communication skills. - Experience in a customer support role, preferably within the health technology or healthcare sector. - Solid technical troubleshooting capabilities and familiarity with health technology applications. - Excellent customer service skills and a strong capacity to empathize with clients. - Proficiency with remote support tools and experience using CRM systems is advantageous. - Ability to work independently in a remote environment and efficiently manage multiple tasks. - A commitment to ongoing learning and professional development in health technology. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...