Program Manager (AAM Division Director)

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management (OFAM), Asset and Administrative Management (AAM) Division. There is (1) vacancy located in: Washington, DC This announcement will be open for 10 business days OR until the first 100 applications have been received, whichever happens first. It is recommended that you apply as soon as possible to receive consideration. Major duties: This position is located within the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Office of Facilities and Asset Management (OFAM), Asset and Administrative Management (AAM) Division. The AAM Division Director is responsible for leading the division in providing mission-critical solutions and services to all CBP operational components through the safeguarding of resources and compliance with policies and regulations. Across AAM's programs, the focus is on improving processes, oversight, and accountability through the release of timely information in support of better business partner decisions. AAM's programs enhance capabilities, data accuracy, and fidelity of data analytics to provide the OFAM's business partners with improved performance metrics, risk mitigation strategies, and internal controls to more efficiently identify and address program gaps. Together, these programs provide enterprise-wide assets, property, mobile fleet, uniforms, printing and graphics, and administrative support to all CBP operational components, encompassing approximately 60,000 employees across 500 field locations, with stewardship responsibilities for assets and contracts valued more than $9 billion annually. The incumbent's decisions directly affect operational readiness, compliance with Department level policy, and CBP's ability to sustain mission operations nationwide. Typical duties include: Planning for short and long-term AAM operations with a focus on interactions with various program office personnel across CBP in close coordination with the OFAM Assistant Commissioner and other senior leaders. Leading strategic planning for AAM programs, formulating program objectives and priorities consistent with higher level strategic and resource guidance, and preparing/justifying the program budget. Overseeing the administration of various procurement and acquisition activities for AAM programs, including monitoring vendor performance, in coordination with the CBP Office of Acquisition, Enterprise Services - Portfolio Acquisition Executive, and DHS Office of the Chief Procurement Officer. Managing the assessment and review of AAM operations and programs to maximize resources, ensure efficiency of operations; mitigate deficiencies, risks, and issues; and deconflict competing priorities; as well as elevating issues that require senior leadership attention. Fostering a professional, respectful, and mission-focused workplace where employees are held to consistent standards of conduct and performance. This position starts at a salary of $169,279.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10). Salary: Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Qualifications: Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Reviewing projects, reports, plans, and performance outcomes to ensure compliance with policies, procedures, regulations, timelines, and effective use of resources. Supporting strategic planning, program objectives, priorities, milestones, and budget/resource requirements consistent with organizational goals and higher-level guidance. Monitoring program execution to identify operating problems, conflicting priorities, program deficiencies, trends, and areas requiring corrective or preventive action. Directing enterprise-wide strategic planning, policy development, and execution of complex, high-value programs. Advising senior leaders, developing organizational policy, leading cross functional teams, resolving issues, and collaborating across the agency, industry, and government stakeholders to achieve mission objectives and improve organizational performance. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/06/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Supervisory Probationary Period: You may be required to serve an 18-month probationary period upon appointment. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.