Office 365 Administrator

- Champion the adoption of Office 365 services as appropriate for our business - Manage and monitor Office 365 services and desktop support (Laptops) - Formulate and create Office 365 SharePoint sites for domain users and external client access - Maintain a highly secure system through proper configuration and system access monitoring - Troubleshoot and resolve issues with user access to cloud services - Monitor and communicate to stakeholders or client the performance of the services. - Deliver a consistent process for incident and problem escalation along with resolution - Assist with the creation of policies around the proper use of Office 365 services and support. - Administer and support Office 365 and MS Exchange policies - Administer and support system backup and disaster recovery processes - Maintain inventory of equipment and software licenses. Requirements - Strong analytical and planning skills - Good communication and presentation skills - Excellent problem-solving skills - Progressive experience in a technical help desk or a customer service environment - Office 365 administration experience - Microsoft certifications is an advantage - Willing to be deployed in Ortigas (hybrid)