Clinic Operations Lead (Boracay)

Work Location: 100% Onsite (Boracay) Schedule: Clinic operates 7 days a week (Day off schedules - Rotational) Responsibilities: - Streamline and optimize daily clinic workflows for maximum productivity and quality. - Translate organizational goals into actionable initiatives that improve clinic performance. - Analyze data, anticipate problems, and implement solutions fast. - Lead by example: coach, manage, and elevate a diverse clinic team. - Handle staff concerns with decisiveness, empathy, and professionalism. - Ensure performance metrics are met through consistent follow-through and support. - Set the tone for a warm, efficient, and responsive clinic experience. Requirements: - Graduate of any 4-year course - 4+ years of leadership experience in a fast-paced service or healthcare setting (e.g., clinic, retail, bank, hotel, etc.) - Strong track record in operations management, process improvement, and staff development - Confident decision-maker with excellent communication and execution skills - Agile, systems-thinker who thrives in solving day-to-day operational challenges - Computer-proficient; able to multitask in fast-paced settings - Passionate about creating impact through organized, efficient, people-first leadership