Senior Specialist - Cybersecurity Production Support - Saudi Arabia 🇸🇦

Senior Specialist – Cybersecurity Production Support – Saudi Arabia 🇸🇦 We are looking for a Senior Specialist – Cybersecurity Production Support to join our team in Saudi Arabia. Job Overview: The Senior Specialist will be responsible for supporting and maintaining cybersecurity platforms, ensuring high availability, operational stability, and effective security monitoring across enterprise environments. Key Responsibilities: - Provide production support for cybersecurity platforms including SIEM, SOAR, VPN, and security monitoring solutions. - Monitor cybersecurity platforms, dashboards, alerts, and operational activities. - Support Splunk SIEM use cases, log ingestion, correlation rules, and performance optimization. - Manage and maintain SOAR workflows, playbooks, and automation processes. - Support VPN infrastructure including secure remote access and site-to-site connectivity. - Perform Incident, Problem, and Change Management activities following ITIL practices. - Conduct Root Cause Analysis (RCA) for security incidents and platform issues. - Support Cyber Incident Response activities including investigation and remediation. - Participate in Disaster Recovery (DR) and Business Continuity Planning (BCP). - Maintain security documentation, runbooks, SOPs, and operational reports. - Collaborate with security teams, infrastructure teams, and vendors for issue resolution. Requirements: - Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field. - 4–8 years of experience in cybersecurity production support within enterprise or financial environments. - Hands-on experience with: - SIEM platforms (Splunk Enterprise / Splunk ES preferred) - SOAR platforms (Cortex XSOAR, Splunk SOAR, or similar) - VPN technologies (IPSec / SSL VPN) - Security monitoring and incident response - Strong understanding of cybersecurity operations, threat detection, and log analysis. - Experience with ITIL Incident, Problem, and Change Management. - Knowledge of SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO is preferred. - Basic scripting knowledge (Python, PowerShell, or similar) is preferred.