Norwegian Speaking - Customer Service for iGaming in Malta - Relocation Incl.

Next Job Abroad is delighted to offer an exciting position for a Norwegian Speaking Customer Service Representative in the booming iGaming sector located in Malta. If you’re enthusiastic about helping others and want to thrive in a vibrant, international environment, this opportunity is perfect for you! In this role, you will assist Norwegian-speaking players with their queries, ensuring they have a fantastic and seamless gaming experience. Our comprehensive relocation package makes it easy for you to start this new adventure in Malta! Responsibilities - Provide exceptional customer service to Norwegian-speaking clients through live chat, email, and phone. - Address inquiries related to gaming accounts, promotions, and any technical difficulties. - Resolve customer issues efficiently, ensuring high levels of satisfaction. - Keep accurate records of customer interactions and feedback. - Work collaboratively with team members to enhance the player experience. - Keep up to date with product knowledge and industry trends. Requirements - Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus. - Previous experience in customer service, especially within the iGaming or online gaming sectors, is preferred. - Outstanding communication skills, both oral and written. - Ability to work under pressure and manage multiple tasks effectively. - Strong problem-solving skills with a focus on customer satisfaction. - Familiarity with customer support tools and basic technical troubleshooting is beneficial. - Willingness to relocate to Malta and embrace a new lifestyle. Benefits - Career growth opportunities in a renowned iGaming company. - International & diverse work environment. - Competitive performance bonuses. - Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. - Yearly salary €26.000 excluding bonuses. - Health care benefits and numerous other discounts. - Fully paid training by certified instructors. - State of the art premises, providing a great working environment with relaxing break areas. - Special events as well as community & social responsibility initiatives. - Work for a Great Place to Work-Certified Company. - Relocation package (reviewed case by case) - This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!