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Collision Estimator

CSN Collision · Rancho Cucamonga, US

Über die Stelle

A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to determine the cost of repairs for the customer or insurance companies: · Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts. · Takes clear and accurate photos of damages. · Order parts, check availability and ensure that we receive the accurate discount from all vendors. · Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule. · Assigns labor to Technicians and Painter. · Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time. · Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided. · Finalize and line match supplements prior to vehicle delivery. · Confirm the insurance supplements are scanned and attached to estimating system. · Pre-close files for delivery. · Verifies the exceptions tab in the estimating system throughout the repair process. · Ensure all parts have been received and invoices are posted. · Confirms all labor has been assigned accordingly. · Ensures vehicles are inspected for quality control before vehicles are delivered to customers. · Delivers vehicles, explain areas of the vehicle that were repaired and answer any questions the customer may have. · Prepares file for final bill upload. · Make sure correct verbiage is used on estimate for final billing. · Document in notes that you have completed the file and upload for billing. · Requires little to no experience in discipline · Conducts routine tasks as directed Requirements - Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts. - Takes clear and accurate photos of damages. - Order parts, check availability and ensure that we receive the accurate discount from all vendors. - Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule. - Assigns labor to Technicians and Painter. - Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time. - Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided. - Finalize and line match supplements prior to vehicle delivery. - Confirm the insurance supplements are scanned and attached to estimating system. - Pre-close files for delivery. - Verifies the exceptions tab in the estimating system throughout the repair process. - Ensure all parts have been received and invoices are posted. - Confirms all labor has been assigned accordingly. - Ensures vehicles are inspected for quality control before vehicles are delivered to customers. - Delivers vehicles, explain areas of the vehicle that were repaired and answer any questions the customer may have. - Prepares file for final bill upload. - Make sure correct verbiage is used on estimate for final billing. - Document in notes that you have completed the file and upload for billing. - Requires little to no experience in discipline - Conducts routine tasks as directed Requirements Qualifications: Education: High School Diploma. Computer Skill: Basic knowledge Microsoft Office (Word, Excel, PowerPoint) Other Skills: - Effective oral and written communications skills - Self-starter who is highly organized - Able to handle multiple projects and assignments with attention to detail - Problem solving, well organized, detailed oriented and accurate. Additional Preferred Skills/ Experience: - Minimum 4 year of collision auto body repair experience. - Knowledge of insurance procedures and requirements. - I-CAR certification. - Proficient in the use of estimating software CCC One. - Must have experience in writing estimates for high end vehicles and writing jigs. Benefits Benefits Health Insurance Dental Insurance Vision Insurance 401K Paid Time Off