Italian-Speaking Customer Logistics Specialist

As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams. What You’ll Do • Provide customer support for shipment and delivery enquiries via phone, email, and chat • Track parcels, investigate delivery issues, and coordinate resolutions with operational teams • Manage customer cases, delivery amendments, and records while ensuring timely, professional service Requirements What You Bring - Strong communication skills in English (B2) and Italian (C1) - Customer-focused mindset with excellent communication skills - Proactive, organized, and tech-savvy Benefits At Transcosmos, you’ll find a supportive team environment with real opportunities to grow. - Paid training - Competitive salary - Cafeteria benefits - Medicover