Hotel Staff

Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Though our grill may be the star of the show, our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3-course evening meal – everyone receives a warm Pub & Grill welcome when they visit us. As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. As a Hotel Staff, you will... - Provide customers with a heartfelt and memorable experience each and every time they visit. - Meet and greet our customers and check them into their hotel room upon arrival. - Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay. - Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. What you’ll bring… - Willingness to learn and expand your skills. - Have a great eye for detail, making sure every pint is poured to perfection. - A passion for giving great service and making sure every customer receives a warm welcome. - A positive can-do attitude and be a real team player. We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: - The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. - Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. - Free employee assistance program – mental health, well-being, financial, and legal support because you matter! - Enhanced, family-friendly maternity and paternity policies - Menopause Friendly Employer - Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank. - Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! - Wagestream – access your wage before payday for when life happens. - Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…