customer service representative- customer care

- Provide professional technical support and troubleshooting to customers. - Identify and resolve technical issues efficiently. - Guide customers through solutions in a clear and friendly manner. - Document customer interactions and reported issues accurately. - Deliver an excellent customer experience while meeting performance standards. - Work effectively in a fast-paced, team-oriented environment. - Excellent English communication skills. - Strong problem-solving and troubleshooting abilities. - Good computer and technical skills. - Customer-focused with a professional attitude. - Ability to multitask and work under pressure. - Willingness to work rotational shifts, including overnight shifts. - Previous technical support or customer service experience is a plus, but not mandatory. salary is 20800 Net + 1100 overnight allowance