Logistics coordinator - Bilingual (English/Korean)

For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits - Medical Insurance - Vision Insurance - Dental Insurance - 401(k) - Paid Sick hours - Documentation Management - Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.). - Ensure compliance with company, customer, and regulatory documentation requirements. - Maintain accurate filing systems (digital and physical) for all logistics-related records. - Communication & Coordination - Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates. - Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers. - Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims. - Invoicing & Financial Support - Generate, verify, and process logistics-related invoices in alignment with contractual agreements. - Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness. - Assist in resolving discrepancies in billing, payments, and supporting claims processes. - Bachelor’s degree in Business, Supply Chain Management, Logistics, or related field preferred. - 2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus). - Strong organizational skills with attention to detail and accuracy. - Excellent communication skills (verbal and written) for cross-team and customer interactions. - Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred. - Ability to manage multiple priorities in a fast-paced environment. - Preferred bilingual Koreans Key Competencies - Detail-oriented and process-driven. - Strong problem-solving and follow-up skills. - Customer-focused with ability to build positive relationships. - Adaptability to shifting priorities and time-sensitive tasks. All your information will be kept confidential according to EEO guidelines. *** NO C2C ***