Service Coordinator

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. POSITION: Service Coordinator OR Problem Manager LOCATION:BOULDER,CO DURATION:1 YEAR Problem Management - Service Coordinator: This is a critical job role for managing and dirving RCAs for both shared model with dedicated focus to key account(s). The Problem Manager owns and directs as well as manages all RCA coordination across different technical teams within CMS and required Quality checks and approvals and deliveres to the DPE community as customer deliverables. The Problem Managers are also expected to track and provide status on Action items from the RCA's. For more information, Please contact Shubham 973-295-4595