Café Team Leader

When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction. Find out more about us at www.benugo.com We Offer: Rate: up to £14.00 per hour Contract: Full time/ Permanent We’re looking for a full time Team Leader to help lead our amazing crew at Victoria & Albert Museum Cafe and ensure our guests have a memorable dining experience every time! What You’ll Do: - Lead, motivate, and mentor a team of front-line staff to provide top-notch service. - Oversee day-to-day operations, ensuring everything runs smoothly. - Maintain a positive, energetic atmosphere for both staff and guests. - Handle customer concerns with professionalism and care. - Ensure food quality and safety standards are met consistently. - Work closely with the management team to achieve goals and exceed expectations. About the Team Leader role: - Previous experience in a supervisory or leadership role in a hospitality setting. - Excellent communication and people skills. - Ability to handle fast-paced environments with ease. - Strong problem-solving skills and a proactive attitude. - A genuine passion for hospitality and guest satisfaction. Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including: - Free lunch on shift - Endless tea and coffee on shift - 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too! - Competitive rate - Life Assurance - Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients - Employee discounts at several retailers (via Perk Box app) & fitness providers - Access to our Employee Assistance Programme & our trained Mental Health First Aiders If this sounds like the role for you, apply now!