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People Advisor

WSH Group · Hybrid, Reading, GB

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We're looking for a People Advisor to join our organization in Reading, United Kingdom. In this role, you will serve as a trusted resource for employees and managers, providing guidance on HR policies, employee relations, and workplace matters. The ideal candidate will be empathetic, professional, and committed to supporting a positive workplace culture while maintaining the highest standards of confidentiality and compliance. - Provide confidential advice and support to employees on HR-related matters, including policy interpretation, career development, and workplace concerns - Partner with managers to address employee relations issues, including performance management, conduct matters, and conflict resolution - Assist with the onboarding process for new employees, ensuring a smooth transition and understanding of company policies and procedures - Analyze employee data and trends to identify potential HR risks and recommend proactive solutions - Support the development and implementation of HR initiatives focused on employee engagement, retention, and organizational culture - Maintain accurate and confidential HR records and documentation in compliance with applicable employment laws and regulations - Conduct mediation and facilitate difficult conversations between employees and managers to resolve workplace conflicts - Collaborate with cross-functional teams to ensure consistent application of HR policies and procedures across the organization - Stay current with employment law changes and ensure organizational compliance with relevant regulations - Contribute to the continuous improvement of HR processes and employee experience - Proven experience in employee relations, HR advisory, or similar HR support role - Strong knowledge of employment law, HR best practices, and organizational policies - Excellent communication and interpersonal skills with the ability to build trust and rapport - Demonstrated ability to handle sensitive and confidential information with discretion - Problem-solving mindset with strong analytical and decision-making capabilities - Proficiency with HR systems, databases, and Microsoft Office applications - Ability to remain impartial and provide objective advice in complex situations - Strong organizational skills and attention to detail - Preferred: HR certification or professional qualification (such as CIPD or equivalent) - Preferred: Experience with performance management and employee engagement initiatives - Preferred: Coaching and mentoring experience - Preferred: Data analysis and reporting skills Knowledge of Keeping Children Safe in Education (KCSIE) on the importance of safeguarding children in an independent school setting is advantageous Proven experience managing a caseload of complex ER cases • Up to date employment law knowledge required Previous experience in telephony ER advice role required Experience of working in a fast paced, high volume and dynamic environment Demonstrated commitment to learning and keeping up to date with legislative changes Experience of working at a distance/in a field support role