Customer Service Representative (440 Required)

Join a Growing Insurance Agency That Values Experience Comfort Insurance and Finances is seeking a licensed Customer Service Representative to support our Sales Team and deliver exceptional service to our clients. If you already hold a 4-40 license and are looking for a stable, team-oriented environment where your experience is valued, we’d love to connect. Compensation & Benefits - $18–$20/hour + bonus incentives - 401(k) - Dental, vision, and life insurance - Paid time off + holidays - Consistent Monday–Friday schedule (no weekends) What You’ll Do - Assist clients with policy questions, billing, and coverage details - Support sales agents with applications, endorsements, and policy changes - Process quotes and service requests accurately and efficiently - Deliver policies and conduct follow-ups as needed - Maintain detailed and compliant client records - Provide professional service via phone and email Requirements - Active Florida 4-40 (required) - 1–2+ years of insurance customer service or related experience - Bilingual (English/Spanish) required - Strong communication and organizational skills - Detail-oriented and comfortable in a fast-paced environment - Team player with a customer-first mindset Job Details - Location: 3399 NW 72nd Ave #212, Miami, FL - Schedule: Monday – Friday | 9 AM – 5 PM - Department: Sales - Employment Type: Full-Time Why Join Us? We offer a stable, supportive environment where licensed professionals can focus on delivering great service while continuing to grow within the agency. Apply Today If you’re licensed, reliable, and ready to contribute to a strong team, we encourage you to apply.