Dispatcher

🌊 Who We Are At Seaside Plumbing, we’re not just fixing plumbing—we’re restoring peace, uplifting lives, and raising the standard of what service in the trades looks like. We believe: - Service should feel human, not transactional - Customers should feel informed, cared for, and confident - The right technician in the right home matters - And a career here can be something you’re proud of—not just something you do We’ve built a company where people grow, customers trust us, and the bar is set high. ⚠️ Let’s Be Clear (Read This First) This is not for everyone. This is not just answering phones or moving jobs around. This is not a slow-paced, low-pressure role. This is a high-performance coordination role where: - Urgency matters - Organization matters - Communication matters You are responsible for matching the right technician to the right job—and keeping the entire day running smoothly. If you struggle with multitasking, prioritization, or fast decision-making—this is not the place for you. 👉 We are where the best come to become elite. 📞 What You’ll Do As a Dispatcher at Seaside, you will: - Evaluate incoming calls and assign the right technician to each job - Prioritize urgent calls and adjust schedules in real time - Communicate clearly with technicians throughout the day - Keep customers updated on technician arrival and job status - Ensure accurate job details are relayed to the field - Reschedule appointments when needed while maintaining customer satisfaction - Record and track service calls and updates - Support the team with administrative tasks as needed 💪 What Success Looks Like Here - The schedule runs efficiently and stays full - Technicians are in the right place at the right time - Customers feel informed and taken care of - Communication between office and field is clear and consistent - You stay calm, focused, and organized under pressure - You take ownership of the day’s outcomes 🧠 What Makes This Role Different This is not just dispatching. We invest heavily in: - Training and development - Building strong communication skills - Creating a team that supports each other You won’t just manage a schedule here— 👉 You’ll help drive the success of the entire operation. 💰 Compensation & Benefits We believe great people deserve to be taken care of. - Competitive pay: $22-25/hour - 100% paid health, dental, and vision (for you AND your family) - $15,000 company-paid life insurance (with upgrade options) - 401(k) with 4% match - Profit sharing - Paid training - Paid time off and holidays 👉 Very few companies offer what we offer. We mean that. 🧩 Who This Is For This role is a great fit if you: - Thrive in a fast-paced, ever-changing environment - Are highly organized and detail-oriented - Communicate clearly and confidently - Enjoy problem-solving and thinking on your feet - Take pride in supporting both customers and your team 🚫 Who This Is NOT For This is NOT a fit if you: - Struggle with multitasking or prioritization - Get overwhelmed easily under pressure - Avoid communication or decision-making - Prefer slow-paced or repetitive work - Don’t take ownership of outcomes 🌅 Our Mission Bring brightness today. Unlock the potential of tomorrow. 💙 Our Values These values aren't just words on a wall—they guide our decisions, shape our culture, and set the standard for how we work together. - Ownership — Take initiative. Own the outcome. Leave it better than you found it. - Empathy — Lead with humanity, care and understanding. - Courage — Embrace discomfort. Do the hard things. Growth follows. - Gratitude — There is always something to be grateful for. Find it. Share it. - Authenticity — Be your weird self and respect that in others. You shine brighter that way. 🔥 Final Word There are easier jobs out there. But if you’re looking for: - Growth - Opportunity - A team that actually cares - And a role where you play a critical part in daily success 👉 This might be it. 📩 Apply Now If you’re ready to raise your standard and be part of a high-performing team, we’d love to meet you. Seaside Plumbing is an equal opportunity employer. We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives.