Field Service Technician – Commercial Doors & Equipment

Field Service Technician – Commercial Doors & Equipment Location: Clinton Township, MI Compensation: $35/hr + overtime / double time | Strong potential to earn $100K+ per year OTE!!!! Schedule: Monday–Friday | Typically 6:00 AM start | averaging 45–50 hours/week Position Type: Full-Time | W2 Travel: Primarily local/Metro Detroit About the Opportunity We are seeking an experienced Field Service Technician to join a growing team in Clinton Township, MI. This is a hands-on field position supporting commercial overhead doors and loading dock equipment across new construction, service, repair, and installation projects. You’ll spend approximately 95% of your time in the field, working directly with customers and taking ownership of jobs from start to finish. This is a great opportunity for an experienced door and dock technician who enjoys variety, independence, and being part of a family-owned company rather than a large corporate environment. What You’ll Do - Lead and perform installation, service, repair, and troubleshooting of commercial overhead doors and loading dock equipment - Work on both new construction projects and aftermarket/service calls - Report to the shop, review the day’s jobs, and load the necessary materials into your company vehicle - Measure openings, understand product requirements, and ensure proper installation - Diagnose equipment issues and determine appropriate repairs - Communicate directly with customers in the field - Complete job documentation, photos, and service information using an iPad - Maintain a clean, organized work truck and shop environment - Work independently while also collaborating with other technicians and installers - Provide clear documentation of service findings and completed work What We’re Looking For - Hands-on experience installing/repairing overhead doors and/or loading dock equipment - Installation, service, repair, and troubleshooting experience - Residential or commercial door experience will be considered - Strong mechanical aptitude and problem-solving ability - Comfortable working independently in the field - Tech-savvy and comfortable using an iPad, smartphone, email, and basic computer systems - Valid, clean driver’s license - Must be able to successfully pass a background check and drug screening, including THC Schedule & On-Call This is primarily a Monday–Friday position, with most days starting around 6:00 AM. End times vary depending on the workload and projects, with technicians generally working around 45–50 hours per week. The Lead Technician will also participate in a rotating on-call schedule approximately once every 6 weeks. - Receives an on-call bonus for the assigned on-call week - When called in, technicians are paid double time - Typically only about one call during an on-call week - During very cold weather, there may occasionally be 2–3 calls - The on-call rotation is shared among the team, so you are not on call every week Compensation & Benefits Overview - $25–$35/hr DOE - potential to earn $100K+ per year OTE!!!! - Overtime paid at 1.5x after 40 hours - Double time on Sundays and qualifying on-call call-ins - Company vehicle and gas card provided - Travel expenses food, hotel/housing paid when applicable (rare as 95% is local) - AMAZING Health insurance benefits - $0 employee out-of-pocket cost for the health plan - Company also pays reimbursement of medical deductible expenses - Dental + Vision insurance - 401(k) with company match - PTO: - 1 week PTO after 90 days - 2 weeks PTO after 2 years - 3 weeks PTO after 5 years - 6 major paid holidays Why Join This Team - Join a family-owned company with a relaxed, family-oriented atmosphere - Spend the vast majority of your time working locally rather than traveling long-term - Take ownership of projects instead of being stuck behind a desk - Work on a variety of new construction and service projects - Earn additional income through overtime, Sundays, and on-call opportunities - Have access to a company vehicle and the tools needed to get the job done - Potential to grow into Service Manager, Installation Manager, or other leadership opportunities - Work with a team that values hard work, respect, accountability, and getting problems solved If you have strong overhead door/loading dock experience and are looking for a hands-on opportunity with a family-owned company, we’d love to hear from you.