Norwegian Speaking Fashion Customer Support Agent -Remote in Greece

Patrique Mercier Recruitment FR is on the lookout for a Norwegian Speaking Fashion Customer Support Agent to become part of a prestigious fashion brand's team. This is an exciting opportunity for individuals who are passionate about fashion and are dedicated to providing outstanding customer experiences through exceptional service. Responsibilities - Assist Norwegian-speaking customers with inquiries regarding fashion products, orders, and general brand-related questions via phone, email, and chat. - Provide personalized styling advice and product recommendations to enhance customer satisfaction. - Efficiently address and resolve customer complaints and complex inquiries to ensure a smooth shopping experience. - Maintain accurate documentation of customer interactions to facilitate follow-up and service improvement. - Collaborate with other teams to stay informed about product launches, promotions, and seasonal trends. - Gather customer feedback for service and product enhancements and suggest improvements to the team. - Stay knowledgeable about the latest fashion trends and brand offerings to provide informed assistance. Requirements - Fluency in Norwegian and English, both written and spoken. - Experience in customer service, particularly in the fashion industry, is preferred. - Excellent communication skills and a passion for fashion. - Strong problem-solving skills and the ability to work well under pressure. - A keen eye for trends and an understanding of the fashion market. - Proficiency in CRM systems and standard office software. - A positive attitude with a commitment to providing high-quality customer service. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...