Norwegian Speaking Hospitality Service Consultant -Remote in Greece

Patrique Mercier Recruitment FR is delighted to present a job opportunity for a Norwegian Speaking Hospitality Service Consultant. This position is ideal for individuals who are enthusiastic about the hospitality industry and possess a talent for providing outstanding service to a diverse clientele. Responsibilities - Deliver excellent customer service to Norwegian-speaking clients and guests in various hospitality environments. - Handle inquiries, reservations, and service requests through phone, email, and face-to-face communication. - Guide clients in understanding the hospitality services and amenities available to them. - Effectively manage and resolve any customer complaints or issues to ensure a satisfying guest experience. - Collaborate with fellow team members and other departments to elevate the overall guest experience. - Stay informed about current trends in the hospitality sector to provide knowledgeable recommendations to clients. - Document client interactions and feedback for continuous improvement and quality assurance. Requirements - Fluent in Norwegian and English, both written and spoken. - Prior experience in customer service, preferably in the hospitality industry. - Exceptional communication and interpersonal skills. - Ability to multitask and prioritize effectively in a dynamic environment. - Strong problem-solving skills with a focus on customer satisfaction. - Knowledge of hospitality services with the ability to effectively communicate this to clients. - Competent in using CRM systems and familiar with Microsoft Office applications. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks