Program Support Assistant

The Program Support Assistant (PSA) GS-6 provides administrative and operational support for Ambulatory Care Special Programs, encompassing Employee Occupational Health (EOH) and the Special Exams Unit (SEU). The position is based at the Orlando VA Medical Center (OVAMC) and supports EOH and SEU staff and operations across OVAMC and the Lake Baldwin Outpatient Clinic (OPC) as per operational needs. Major duties: Under the direct supervision of the Employee Occupational Health Section Chief, the PSA coordinates daily administrative activities to ensure efficient delivery of employee and Veteran services. The Employee Occupational Health (EOH) and the Special Exams Unit (SEU) Ambulatory Care Special Programs, Program Support Assistant GS-6 service's OPPE and FPPE processes and performs assigned ADPAC responsibilities. Major duties include, but are not limited to: Performs a wide range of administrative tasks, Preparing and retrieving data and reports; Managing sensitive information; Maintaining timekeeping functions; Coordinating filing systems; Submitting and tracking work orders; Supporting space and equipment requests; Procuring and maintaining inventory for the service. Supports Human Resources functions by coordinating interviews, compiling rating materials, and preparing complete recruitment packets for HR review. Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: This is not a Compressed/Flexible Telework:This is not a Telework position. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD07091A Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2026. This announcement will remain open until the closing date,10/29/2026, or when the applicant count is reached, whichever is earlier. The applicant count is the point at which the first 30 applications are received. All applications submitted that day up to 11:59 p.m. eastern standard time on the date the applicant count is reached will be accepted and considered. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: Must Supply eligibility SF-50 You may qualify based on your experience as described below: Program Support Assistant GS 303-6 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performs clerical, administrative or technical support work that involve wide variety of workload, scheduling, development and Power Point presentations. Creates reports, receives and processes incoming and outgoing regular and controlled correspondences. Track and monitors action items. Serves as record manager and custodial officer for programs. Evaluates appointments, including promotions, resident's evaluations, and termination requests Provides guidance to program policies and procedures. Completing timekeeper duties. There is no educational substitution for the GS-06 level. Preferred Experience Administrative Support to a Clinical service within the past 2 years documented in your resume. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.