Technical Engineering Manager - SD, Remote: Colombia - Costa Rica, Fulltime

As a Technical Engineering Manager, you will lead high-performing, multidisciplinary engineering teams while remaining deeply connected to the technical execution. This role blends people leadership, delivery ownership, technical decision-making, and client-facing collaboration. You will be responsible for end-to-end delivery across one or more engagements, ensuring strong engineering practices, high-quality outcomes, and alignment with client and business goals. Key Responsibilities Technical Leadership - Provide hands-on technical leadership across teams, participating in architecture discussions, code reviews, and technical decision-making. - Guide teams in modern architecture patterns such as microservices, event-driven systems, and modular monoliths. - Ensure engineering solutions align with cloud-native best practices (AWS, Azure, or GCP). - Support design reviews, technical spikes, and proof-of-concepts when needed. People & Team Leadership - Lead and mentor developers, QA engineers, DevOps, and other engineering roles - Coach technical leads and senior engineers, supporting career growth and leadership development. - Own performance management, feedback, promotions, and compensation processes. - Address conflict, performance challenges, and team dynamics proactively and constructively. Delivery Ownership - Own scope, schedule, quality, and delivery outcomes end-to-end for assigned engagements. - Be actively involved in day-to-day delivery activities, including standups, unblockers, and release coordination. - Track and manage delivery metrics such as cycle time, throughput, DORA metrics, SLAs/SLOs, and velocity. - Identify and manage dependencies, risks, and blockers to ensure predictable delivery. Client-Facing Leadership - Act as a technical point of contact for clients, participating in architecture reviews, delivery updates, and QBRs. - Clearly communicate risks, trade-offs, and delivery status to both technical and executive stakeholders. - Support proposals, estimates, statements of work, and account growth initiatives in collaboration with sales and leadership teams. Financial & Operational Awareness - Understand and support forecasting, staffing, utilization, margin, and team allocation for assigned engagements. - Partner with delivery and leadership teams to ensure the financial health and sustainability of projects. - Balance delivery excellence with cost, efficiency, and long-term scalability. Required Qualifications - 7+ years of hands-on engineering experience (software development or DevOps), with recent technical involvement. - 3+ years in an engineering leadership or management role, leading teams of engineers directly. - Strong experience with modern architectures, cloud platforms (AWS, Azure, or GCP), and CI/CD practices. - Solid understanding of IaC, test automation, observability, and SRE concepts (SLOs, SLAs, incident response). - Experience working directly with U.S.-based clients in delivery and technical leadership roles. - Excellent English communication skills (C1/C2), written and verbal, with the ability to communicate clearly with engineers and executives alike. - Experience in consulting services environments. Nice to Have - Exposure to pre-sales activities, estimations, or proposal support. - Background in scaling teams or helping organizations modernize legacy systems.