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Slot Technician - Slot Operations - Full Time

Ocean Casino Resort · Atlantic City, US

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About the Role The Slot Technician is responsible for performing repairs as needed on slot machines and related equipment focusing on customer service. Position Responsibilities - Performs preventative maintenance, modifications, and relocation of slot machines and peripheral devices - Coordinates with the Slot Operations staff to ensure maximum operating efficiency - Ensures all slot machines on the casino floor are operating according to company standards - Rebuilds parts/equipment during down times, and maintains the parts inventory as assigned - Circulates through assigned area performing repairs as necessary - Ensures that all slot/storage areas are cleaned and organized - Prioritizes workload to meet business demands - Responsible for the initial set-up and testing of all new slot products - Observes all CCC/DGE and company policies and procedures - Responsible for the security of keys and all issued tools and equipment needed to perform the function of the position - Completes all regulatory/operational documents thoroughly and legibly - Delivers superior customer service when repairing any equipment Essential Functions - Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment - Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas - Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours - Must be able to lift/push/pull up to 25 lbs Requirements - Minimum 1-year Slot Repair experience in a casino environment - Must have successfully completed the appropriate electronic technical schooling - High School diploma or equivalent with mechanical/electronic aptitude preferred - Exhibits superior communication skills and abilities - Working knowledge of computer software applications and practical usage preferred - The ability to effectively communicate in English Benefits - Free meal on shift - Training & Development - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off - Free Parking - Pay Rate: $22.50/Hour