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Business Analyst

Questronix Corporation · Pasig City, PH

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Job Description: - Requirement Gathering & Documentation: - Collaborate with Product Owners, Product Managers, and stakeholders to gather and analyze business requirements. - Develop comprehensive technical and functional specifications that align with product goals and customer needs. - Maintain and update product documentation, including workflows, data models, and use cases. - Technical Liaison: - Act as a conduit between product development and engineering teams to ensure alignment on technical specifications. - Assist in the evaluation of technical feasibility of proposed solutions and ensure they meet business and product requirements. - Communicate complex technical concepts in a clear and understandable manner for non-technical stakeholders. - Product Development Support: - Work closely with the Product Development team to ensure product specifications are adhered to throughout the development lifecycle. - Assist in testing and validation of products to ensure they meet specifications and requirements. - Participate in product backlog grooming sessions to refine and prioritize requirements. - Data Analysis & Insights: - Analyze product performance and user feedback to identify areas for improvement and optimization. - Provide insights on customer behavior, market trends, and product performance to inform future product development decisions. - Cross-Functional Collaboration: - Collaborate with design, engineering, operations, and marketing teams to ensure cohesive product development. - Support project managers in tracking and delivering on project timelines related to product specifications. - KeyPerformance Indicators (KPIs): - Accuracy and clarity of technical and product specifications. - Timely delivery of requirement documents and product specs. - Successful collaboration with technical and product teams, resulting in smooth product development. - Number of enhancements or product solutions delivered that meet business requirements. - Efficiency in issue resolution during product testing phases. Requirements Qualifications: - Bachelor’s degree in Computer Science, Information Systems, Business, or a related field. - 3+ years of experience as a Business Analyst, preferably in a product development or technical environment. - Strong understanding of software development lifecycles (SDLC), Agile methodologies, and product management. - Proficiency in creating technical documents, including use cases, user stories, and process flows. - Familiarity with database systems, APIs, and technical integration processes. - Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders. - Analytical mindset with strong problem-solving abilities. - Experience with product management tools (e.g., JIRA, Confluence) is a plus.