Telephony Developer
Questronix Corporation · Pasig City, PH
Опубликовано 22 авг. 2025 г.
Откликнуться на эту вакансию с Jobrona
Создайте аккаунт и загрузите резюме. Если вакансия вам подходит, мы первой подготовим и отправим именно этот отклик и покажем, что именно отправлено.
О вакансии
Job Description:
- Responsible for handling developments for telephony system used by contact center.
- Develop call flow scripts and assess user experience based on contact center requirement.
- Technical support for call flow changes and initiatives
- Oversees the preparation and planning of call flows and communication improvements.
- Manages the telephony platform of the Bank including IVRS and contact center productivity modules
Requirements
Qualifications:
- At least 3 years experience on coding and development on Voice Solutions
- Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform
- Has extensive knowledge on call flow development
- Programming Languages: Java VXML, Php, SQL, VoiceXML
- Web Scripting: HTML, JSP, JavaScript
- Database Systems: Oracle / Microsoft SQL
- Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman
- Has extensive knowledge on API integrations and development